Partial service degradation of the US servers

Incident Report for OneSchema

Resolved

All systems are back to normal performance now.
Posted Sep 30, 2025 - 02:40 UTC

Update

We turned off some services earlier to mitigate the system delays. Now all services are back online and running. There could be slight performance degradations across the web services, but we're monitoring the recovery and expect performance to be back to normal soon.
Posted Sep 29, 2025 - 20:05 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 29, 2025 - 17:07 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 29, 2025 - 16:24 UTC

Investigating

Web application and API requests are performing slower than expected.
Posted Sep 29, 2025 - 16:04 UTC
This incident affected: Web Application, Embed Application, and API.